TAILORDOC PATIENT EXPERIENCE JOURNEY

Your OrtopaedicPath
to Recovery

We are here to guide you through every step of your healing process. From our first meeting to your complete rehabilitation. Our main goal is to empower you to take control of your situation.

Surgical patient experience journey
01

Book Appointment

02

Online Consultation

03

Surgery Preparation

04

Surgical Treatment

05

Postoperative Recovery

06

Rehab & Home Care

WE’RE HERE TO EXPLAIN EVERYTHING IN DETAIL

Want to know more about each step of your path to recovery?

BOOK APPOINTMENT

Learn about our services during your Patient Experience Manager online meeting.

  • Schedule the day and time that suits you best
  • Review our guidelines to prepare for the meeting.
  • Discuss all your inquiries with our Patient Experience Managers
  • If interested, book a video consultation with your doctor
1

ONLINE CONSULTATION

Meet your doctor and learn about your treatment during the consultation:

  • Upload your medical history related to your condition
  • Confirm the doctor’s proposed date and time for your consultation.
  • Review our guidelines to get the most out of your consultation.
  • Understand your doctor’s diagnosis and discuss if surgery is best.
  • Upon agreement, co-design a treatment plan with your surgeon.
2

SURGERY PREPARATION

Confirm your treatment budget and begin with your preoperative preparation:

  • Review, accept, and sign your treatment budget and informed consent.
  • For a tailored experience, request a personalised travel plan.
  • Begin with your initial preoperative class to set the stage for surgery.
  • Rely on your physiotherapist’s guidelines for exercise, diet, and medication.
  • Prepare your home and finalize journey details before travelling to Valencia.
3

SURGICAL TREATMENT

Arrive in Valencia and proceed with your surgery, with our comprehensive guidance.

  • Arrive in Valencia and our chauffeur will escort you to your accommodation.
  • Attend your pre-surgery visit to meet your surgeon and medical team.
  • Follow pre-surgery dietary, hygiene, and medication guidelines.
  • On the day of surgery, we will escort you from your accommodation to the hospital.
4

POSTOPERATIVE RECOVERY

Receive dedicated support during your recovery ensuring your comfort and progress:

  • After surgery, your medical team will monitor you in the Post-Operative Unit.
  • Once stable, you’ll move to your room for rest and visits from your family.
  • Post-surgery, your doctor will assess your condition and review the results.
  • You’ll begin physical and occupational therapies to regain strength and mobility.
  • Once recovered and with clear medical instructions, you’ll be discharged.
5

REHAB & HOME CARE

Embark on your tailored rehabilitation, focusing on strength, mobility and full recovery:

  • Immediately after discharge, we’ll transfer you to your accommodation.
  • Physiotherapist’s rehabilitation starts on your discharge day.
  • Your surgeon will schedule a final check-up and bandage removal.
  • Once ready and fit, we´ll facilitate your journey back home.
  • At home, we’ll monitor you online, ensuring we optimize your recovery regimen.
6

BOOK APPOINTMENT

Learn about our services during your Patient Experience Manager online meeting:

  • Schedule the day and time that suits you best.
  • Review our guidelines to prepare for the meeting.
  • Discuss all your inquiries with our Patient Experience Manager.
  • If interested, book a video consultation with your doctor.
1

ONLINE CONSULTATION

Meet your doctor and learn about your treatment during the consultation:

  • Upload your medical history related to your condition.
  • Confirm the doctor’s proposed date and time for your consultation.
  • Review our guidelines to get the most out of your consultation.
  • Understand your doctor’s diagnosis and discuss if surgery is best.
  • Upon agreement, co-design a treatment plan with your surgeon.
2

SURGERY PREPARATION

Confirm your treatment budget and begin with your preoperative preparation:

  • Review, accept, and sign your treatment budget and informed consent.
  • For a tailored experience, request a personalised travel plan.
  • Begin with your initial preoperative class to set the stage for surgery.
  • Rely on your physiotherapist’s guidelines for exercise, diet, and medication.
  • Prepare your home and finalize journey details before travelling to Valencia.
3

SURGICAL TREATMENT

Arrive in Valencia and proceed with your surgery, with our comprehensive guidance:

  • Arrive in Valencia and our chauffeur will escort you to your accommodation.
  • Attend your pre-surgery visit to meet your surgeon and medical team.
  • Follow pre-surgery dietary, hygiene, and medication guidelines.
  • On the day of surgery, we will escort you from your accommodation to the hospital.
4

POSTOPERATIVE RECOVERY

Receive dedicated support during your recovery ensuring your comfort and progress:

  • After surgery, your medical team will monitor you in the Post-Operative Unit.
  • Once stable, you’ll move to your room for rest and visits from your family.
  • Post-surgery, your doctor will assess your condition and review the results.
  • You’ll begin physical and occupational therapies to regain strength and mobility.
  • Once recovered and with clear medical instructions, you’ll be discharged.
5

REHAB & HOME CARE

Embark on your tailored rehabilitation, focusing on strength, mobility and full recovery:

  • Immediately after discharge, we’ll transfer you to your accommodation.
  • Physiotherapist’s rehabilitation starts on your discharge day.
  • Your surgeon will schedule a final check-up and bandage removal.
  • Once ready and fit, we´ll facilitate your journey back home.
  • At home, we’ll monitor you online, ensuring we optimize your recovery regimen.
6
HIP & KNEE ORTHOPAEDIC SURGERY EXPERIENCES

Patients sharing their Surgical Journey

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Juan Pérez

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem ipsum
Juan Pérez

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem ipsum
Juan Pérez

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

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